SQL Data Analyst at Relay Commerce
Company Overview
Relay Commerce empowers e-commerce businesses with cutting-edge solutions for personalized messaging, social commerce, and customer retention. Our platform supports over 35,000 merchants, driving more than $1 billion in incremental revenue. With eight specialized tools in our ecosystem, we enhance email marketing, conversion optimization, user-generated content, and subscription management—helping brands thrive in a competitive digital marketplace.
The Opportunity
Join as a **SQL Data Analyst** and become the bridge between raw data and strategic growth. Your expertise will shape subscription program insights, fuel custom reporting, and guide business decisions. Beyond SQL-driven analysis, you’ll occasionally dive into Shopify themes, applying Liquid or CSS tweaks to streamline customer onboarding. This role blends deep data work with creative problem-solving—ideal for those who love turning numbers into narratives.
At Relay, autonomy meets support. Your days might include: - Crafting SQL-powered reports in Looker for customer success teams. - Troubleshooting technical issues or debugging Shopify apps. - Collaborating across departments to uncover data-driven opportunities. - Hosting demos or optimizing processes to elevate client outcomes.
*Fully remote, but candidates must reside in Brazil, Mexico, Spain, Portugal, or the UK. Reliable internet and a distraction-free workspace are essential.*
Product Spotlight
Smartrr, Relay’s subscription and loyalty platform, helps brands boost recurring revenue with flexible models and retention tools. You’ll analyze its performance to unlock growth for merchants.
Your Impact
- Transform subscription data into actionable insights for customer success teams.
- Develop custom Looker reports using advanced SQL queries.
- Identify trends to enhance quarterly business reviews for key clients.
Who You Are
- SQL Expert: Writes efficient, complex queries and optimizes large datasets.
- Analytical Thinker: Spots patterns and translates data into strategy.
- Collaborative: Partners with teams to communicate insights clearly.
- Detail-Oriented: Prioritizes accuracy in every analysis.
- Adaptable: Thrives in a fast-paced, remote environment.
- Embodies Relay’s values: Urgency, Customer Focus, Problem-Solving, and Open Communication.
Requirements
- 4+ years in data analysis (e-commerce/B2B SaaS preferred).
- Advanced SQL and experience with BI tools like Looker.
- Shopify/Liquid skills for theme edits (bonus: JavaScript/CSS).
- Proven ability to work cross-functionally and self-manage.
Hiring Steps
- 30-min screening with People Ops.
- 5-day skills assessment.
- Interviews with Customer Success leadership (30 mins) and CRO (45 mins).
Perks
- Home office stipend.
- Mental health reimbursement.
- Paid parental leave + flexible PTO.
- Annual retreats and company swag.
*Relay Commerce champions diversity—we build inclusive teams where every voice matters.*