UX & Product Design Lead @ Fast-Growing Swiss AI Startup at ailean.io
Lead UX Design at a Rapidly Expanding AI Startup
Are you a UX expert passionate about transforming complex systems into user-friendly experiences? Do you take initiative and drive UX decisions without needing constant guidance?
ailean, a dynamic Swiss AI startup in the hospitality and real estate industry, is seeking a proactive UX & Product Design Lead to revolutionize how users engage with our product.
About ailean
ailean is a Swiss tech startup at the forefront of AI-driven automation for hospitality and real estate. Our AI doesn’t just respond to queries—it takes action by making decisions and initiating workflows via APIs. We empower hotels, property managers, and tenants to operate seamlessly, removing friction at every stage.
We believe exceptional UX is what transforms a smart product into one that users adore. That’s why we’re hiring a UX & Product Design Lead to reimagine and redefine how users interact with ailean.
The Role
This isn’t just a UX Designer position—it’s a high-responsibility role for someone who thinks like a Product Leader. You’ll define the UX vision, prioritize key initiatives, and translate complex AI automation into smooth, intuitive experiences.
You’ll collaborate directly with the CEO but must operate independently—our team is deeply immersed in product development, and no one will dictate what "good UX" should look like. You’ll analyze workflows, rethink user journeys, and drive UX decisions that others on the team don’t have the bandwidth to address.
What You’ll Do
- Take full ownership of ailean’s end-to-end UX strategy—making it faster, simpler, and more intuitive.
- Identify pain points in current workflows and redesign processes from scratch.
- Engage directly with real users (hotel staff, tenants, guests) to understand their challenges and needs.
- Prioritize high-impact UX improvements that deliver maximum value with limited resources.
- Create wireframes, prototypes, and UX concepts—or oversee freelancers for UI design execution.
- Collaborate with developers, balancing ideal UX with technical feasibility.
- Advocate for superior UX, even when it challenges technical limitations.
- Conduct usability testing and research to validate design choices.
- Establish design guidelines and best practices to maintain consistency.
Who You Are
- You’re a self-starter—you don’t wait for instructions; you drive UX decisions.
- You excel at simplifying complexity—turning frustrating processes into seamless flows.
- You understand AI and automation—or are eager to learn how users interact with these technologies.
- You have experience in SaaS, B2B platforms, or AI-driven tools.
- You thrive in fast-paced startup environments—moving quickly and iterating often.
- You’re a doer—you execute, test, and push UX improvements forward rapidly.
- You know how to collaborate with developers, balancing UX vision with technical constraints.
- Bonus: Experience in hospitality, real estate, or automation platforms (not required).
Example of Your Mindset
Our AI can scan a booking confirmation and send a door code to a guest. The tech team sees this as a great AI feature—"look how smart it is!"
But you, as the UX & Product Design Lead, step in and say:
“This is actually poor UX. The guest is already standing at a locked door. How do we prevent this situation entirely? How do we ensure the door opens at the right time, without the guest needing to ask?”
This is the level of ownership and thinking we expect.
Why Join?
- Lead UX at a fast-growing AI startup—this is your chance to shape the future of AI-driven automation.
- No micromanagement—we need a UX & Product Design Lead, not someone waiting for instructions.
- Remote-first—work from anywhere.
Employment Options
- Full-time role
(OR: 3-month project to overhaul the product UX, with the option for full-time employment)
Compensation
- 2,500 EUR / Month
Are you a UX expert passionate about transforming complex systems into user-friendly experiences? Do you take initiative and drive UX decisions without needing constant guidance?
ailean, a dynamic Swiss AI startup in the hospitality and real estate industry, is seeking a proactive UX & Product Design Lead to revolutionize how users engage with our product.
About ailean
ailean is a Swiss tech startup at the forefront of AI-driven automation for hospitality and real estate. Our AI doesn’t just respond to queries—it takes action by making decisions and initiating workflows via APIs. We empower hotels, property managers, and tenants to operate seamlessly, removing friction at every stage.
We believe exceptional UX is what transforms a smart product into one that users adore. That’s why we’re hiring a UX & Product Design Lead to reimagine and redefine how users interact with ailean.
The Role
This isn’t just a UX Designer position—it’s a high-responsibility role for someone who thinks like a Product Leader. You’ll define the UX vision, prioritize key initiatives, and translate complex AI automation into smooth, intuitive experiences.
You’ll collaborate directly with the CEO but must operate independently—our team is deeply immersed in product development, and no one will dictate what "good UX" should look like. You’ll analyze workflows, rethink user journeys, and drive UX decisions that others on the team don’t have the bandwidth to address.
What You’ll Do
- Take full ownership of ailean’s end-to-end UX strategy—making it faster, simpler, and more intuitive.
- Identify pain points in current workflows and redesign processes from scratch.
- Engage directly with real users (hotel staff, tenants, guests) to understand their challenges and needs.
- Prioritize high-impact UX improvements that deliver maximum value with limited resources.
- Create wireframes, prototypes, and UX concepts—or oversee freelancers for UI design execution.
- Collaborate with developers, balancing ideal UX with technical feasibility.
- Advocate for superior UX, even when it challenges technical limitations.
- Conduct usability testing and research to validate design choices.
- Establish design guidelines and best practices to maintain consistency.
Who You Are
- You’re a self-starter—you don’t wait for instructions; you drive UX decisions.
- You excel at simplifying complexity—turning frustrating processes into seamless flows.
- You understand AI and automation—or are eager to learn how users interact with these technologies.
- You have experience in SaaS, B2B platforms, or AI-driven tools.
- You thrive in fast-paced startup environments—moving quickly and iterating often.
- You’re a doer—you execute, test, and push UX improvements forward rapidly.
- You know how to collaborate with developers, balancing UX vision with technical constraints.
- Bonus: Experience in hospitality, real estate, or automation platforms (not required).
Example of Your Mindset
Our AI can scan a booking confirmation and send a door code to a guest. The tech team sees this as a great AI feature—"look how smart it is!"
But you, as the UX & Product Design Lead, step in and say:
“This is actually poor UX. The guest is already standing at a locked door. How do we prevent this situation entirely? How do we ensure the door opens at the right time, without the guest needing to ask?”
This is the level of ownership and thinking we expect.
Why Join?
- Lead UX at a fast-growing AI startup—this is your chance to shape the future of AI-driven automation.
- No micromanagement—we need a UX & Product Design Lead, not someone waiting for instructions.
- Remote-first—work from anywhere.
Employment Options
- Full-time role
(OR: 3-month project to overhaul the product UX, with the option for full-time employment)
Compensation
- 2,500 EUR / Month