Sales Representative - WORK FROM HOME at LawnStarter
We are seeking a skilled sales professional with phone experience and fluency in both spoken and written English. This is a remote role with a call center environment, offering the flexibility to work from home. Ideal candidates are reliable, possess a strong work ethic, and have a dedicated, distraction-free workspace.
This position starts as a seasonal role (February to September) but has the potential to transition into a long-term opportunity based on performance. Comprehensive training is provided to get you started, along with ongoing updates throughout the season to equip you with the tools needed to excel in handling calls.
Key Responsibilities:
• Handle inbound and outbound warm calls.
• Manage approximately 200 calls per week, with most sales completed in 6 to 15 minutes per call.
• Work within operating hours: 7 AM - 12 AM CST Monday-Friday, and 8 AM - 10 PM CST Saturday-Sunday. Shifts are 8 hours per day, up to 5 days a week (40 hours total).
• Represent our lawn care services platform, explaining our mission to connect homeowners with lawn care professionals, providing job estimates, and successfully booking and upselling recurring services.
• Demonstrate the ability to connect with US-based customers, close sales over the phone, and overcome objections. Upselling skills are essential.
What We’re Looking For:
• Strong ability to build rapport with customers.
• Commitment to delivering exceptional service using available tools and resources.
• Proven ability to sell and close deals over the phone.
• Drive to exceed sales targets and meet agent metrics.
• Adaptability to change and willingness to act on feedback.
• Empathy toward customers and adherence to schedules.
• High productivity and proficiency in defined tasks.
Requirements:
- High school diploma or equivalent.
- Excellent written and verbal English communication skills.
- Preferred: 2+ years of experience in the BPO industry.
- Experience with CRM and VoIP software is a plus.
- Computer, laptop, or desktop with a camera (8GB RAM, Core i5 processor) and a noise-canceling headset. Chromebooks, tablets, iPads, or cell phones are not compatible.
- Reliable power source and internet connection (25 Mbps primary, 10 Mbps backup) in a quiet, distraction-free workspace.
- Preferred ISPs: PLDT (#1) or Converge (#2).
- Backup power and internet solutions to ensure uninterrupted shifts.
- Willingness to work US hours, weekends, and rotating shifts.
Benefits:
- Compensation:
- Base Pay: PHP 46,000 per month.
- Performance-Based Commission: Earn PHP 9,000 to PHP 37,000 in incentives monthly.
- Total Potential Pay: PHP 55,000 - PHP 90,000 per month with consistent performance.
- Great Culture: Recognized as one of the top workplaces in Austin (2018-2020) and the US (2021), we pride ourselves on fostering a collaborative and supportive team environment. Meet our humble, passionate, and talented team.