Sales Representative- WORK FROM HOME at LawnStarter

We are seeking a skilled sales professional with phone experience and fluency in both spoken and written English. This is a remote role with a call center environment, offering the flexibility to work from home. Ideal candidates should have a strong work ethic, reliability, and a distraction-free workspace.

This position starts as a seasonal role (February to September) but has the potential to transition into a long-term opportunity based on performance. Comprehensive training is provided to get you started, along with ongoing updates throughout the season to equip you with the tools needed to excel in handling calls.

Key Responsibilities:

• Handle inbound and outbound calls (warm calls).

• Manage approximately 200 calls per week, with most sales completed in 6 to 15 minutes.

• Work within operating hours: 7 AM - 12 AM CST (Mon-Fri) and 8 AM - 10 PM CST (Sat-Sun). Shifts are 8 hours per day, up to 5 days a week (40 hours total).

• Represent our lawn care services platform, explaining our services, providing job estimates, and booking and upselling customers for recurring services.

• Demonstrate the ability to connect with US-based customers, close sales over the phone, and overcome objections. Upselling skills are essential.

What We’re Looking For:

• Strong ability to build rapport with customers.

• Commitment to delivering exceptional service using available tools and resources.

• Proven ability to sell and close deals over the phone.

• Drive to exceed sales targets and meet performance metrics.

• Adaptability to change and a customer-centric mindset.

• Ability to follow a schedule and maintain high productivity levels.

• Openness to feedback and collaboration with the leadership team.

Requirements:

• High school diploma or equivalent.
• Excellent written and verbal English communication skills.
• 2+ years of experience in the BPO industry is preferred.
• Familiarity with CRM and VoIP software is a plus.
• A computer, laptop, or desktop with a camera (8GB RAM, Core i5 processor) and a noise-canceling headset. Chromebooks, tablets, iPads, and cell phones are not compatible.
• Reliable power source and internet connection (25 Mbps primary, 10 Mbps backup) in a quiet, distraction-free workspace.
• Preferred internet providers: PLDT (#1) or Converge (#2).
• Backup power and internet solutions to ensure uninterrupted work.
• Willingness to work US hours, weekends, and rotating shifts.

Benefits:

• Compensation:
• Base Pay: $6 USD per hour.
• Performance-Based Commission: Earn an additional $1 to $4 per hour based on sales performance.
• Total Potential Pay: $6 to $10 per hour with consistent success.
• Great Culture: Recognized as one of the top workplaces in Austin (2018-2020) and the US (2021), we pride ourselves on fostering a collaborative and supportive team environment. Meet some of our humble, passionate, and talented team members.