Collections Account Manager at Clipboard Health
Job Title: Billing Account Manager
As a Billing Account Manager at Clipboard Health, you'll play a crucial role in managing financial relationships with our facility partners. Your expertise will ensure smooth billing operations, accurate invoicing, and resolution of payment-related matters.
Key Duties:
- Oversee assigned accounts, resolving billing discrepancies and ensuring on-time payments
- Proactively contact clients regarding overdue balances through high-volume outreach
- Address and resolve invoice disputes and billing inquiries
- Process and track customer payments and financial documentation
- Establish credibility with healthcare providers through financial expertise
- Explain billing procedures clearly to stakeholders
- Provide insights to enhance billing systems based on client feedback
- Work cross-functionally to implement billing improvements and test new approaches
What Makes You Successful:
- Accountability: Own billing challenges from start to resolution
- Problem-Solving: Dig deep to understand billing discrepancies
- Resourcefulness: Develop creative solutions to billing obstacles
- Flexibility: Excel in a dynamic, changing environment
Qualifications:
- Background in account management or billing operations preferred
- Strong communication abilities (verbal and written)
- Availability to align with US business hours
Perks:
- Attractive compensation package
- Flexible vacation policy
- Fully remote position
- Meaningful work impacting healthcare organizations
Location:
This is a completely remote position available worldwide.
Application Journey:
- Submit your application
- Complete video assessment via Spark Hire
- Work on a case study
- Participate in interview with case review (30 minutes)
- Final interview including customer scenario (30 minutes)
- Receive offer