Collections Account Manager at Clipboard Health
Position: Billing Account Manager
As a Billing Account Manager at Clipboard Health, you'll play a key role in overseeing billing operations for our facility partners. Your expertise will ensure smooth financial transactions, resolve disputes, and strengthen relationships with healthcare providers.
Key Responsibilities:
- Oversee a portfolio of accounts, resolving billing discrepancies and securing timely payments.
- Initiate outbound calls to follow up on overdue balances with customers.
- Investigate and resolve invoice disputes and billing-related inquiries.
- Process customer payments and manage remittance details.
- Develop trust with healthcare executives by demonstrating financial expertise.
- Explain billing procedures clearly and guide stakeholders on invoicing best practices.
- Collect feedback to enhance billing systems and workflows.
- Work cross-functionally to implement billing projects and pilot programs.
What Drives Success:
- Ownership: Take charge of billing challenges and drive solutions.
- Problem-Solving: Dig deep to identify the root causes of billing issues.
- Resourcefulness: Find creative ways to resolve obstacles and keep processes moving.
- Flexibility: Adapt quickly in a dynamic, fast-changing environment.
Qualifications:
- Prior experience in billing or account management is a plus.
- Strong communication skills, both written and verbal.
- Ability to align with US business hours.
Why Join Us:
- Competitive compensation
- Unlimited paid time off
- Fully remote work flexibility
- Chance to drive meaningful change in healthcare operations