Automation Engineer at Paymentology
Other
Europe Only
Full-Time
Javascript
Django
GraphQL
Automation Scripting
Html/css
Restful Services/apis
Chatgpt Ai Integration
Paymentology is a global leader in issuer-processing, empowering banks and fintechs with cutting-edge technology, expertise, and a scalable platform to issue and process Mastercard, Visa, and UnionPay cards across 60+ countries.
Our innovative multi-cloud platform, combined with a vast global presence and real-time data capabilities, positions us as a frontrunner in the payments industry.
Your Role:
Tooling Development and Automation
Your Role:
Tooling Development and Automation
You will design, build, and optimise internal tools to streamline operations and automate workflows.
- Create and maintain internal tools, integrating AI/ML capabilities where relevant.
- Identify and implement automation opportunities leveraging AI and ML technologies.
- Integrate SaaS platforms like HubSpot and Zendesk with internal tools using APIs and web technologies.
- Document tools, integrations, and automation processes comprehensively.
- Resolve technical issues related to integrations, automation, and AI-powered solutions.
AI and Machine Learning Integration
Leverage AI/ML frameworks to enhance automation, refine processes, and boost operational efficiency.
- Apply AI/ML technologies to optimise workflows and automation processes.
- Develop and deploy AI/ML models to improve support tools and internal systems.
- Stay updated on advancements in AI, ML, and automation to ensure effective implementation.
- Integrate AI/ML models into existing systems to drive innovation and efficiency.
Cross-Functional Collaboration
Collaborate with internal teams to understand automation needs and deliver impactful solutions.
- Work with Operations teams to identify inefficiencies and automation opportunities.
- Partner with Product, Engineering, and Support teams to build AI-enhanced automation tools.
- Ensure seamless communication between teams for smooth tool integration and process optimisation.
- Provide technical guidance and support to teams using automation tools.
Continuous Improvement and Innovation
Refine and enhance automation solutions through continuous iteration and technological advancements.
- Monitor and improve existing tools to align with AI and automation best practices.
- Identify and implement enhancements to boost tool performance and user experience.
- Adopt a proactive approach to problem-solving, optimising automation processes for efficiency.
- Contribute to developing best practices for internal tooling and automation solutions.
What You Need to Succeed:
- 3-5 years of experience in automation engineering, AI/ML integration, or internal tooling development.
- Proven experience collaborating with Product, Engineering, and Support teams to drive automation initiatives.
- Track record of optimising workflows, reducing manual processes, and improving operational efficiency.
- Strong expertise in web technologies (HTML, CSS, JavaScript) and API development (RESTful, GraphQL).
- Experience with server-side frameworks like Express.js (Node.js), Django (Python), or Spring Boot (Java).
- Proficiency in scripting languages (e.g., Bash, Python) for automation tasks.
- Familiarity with AI/ML frameworks (e.g., TensorFlow, PyTorch) and automation deployment tools.
- Strong understanding of integrating AI/ML models into existing workflows.
- Excellent problem-solving skills with a keen eye for detail.
- Strong communication and collaboration skills to work effectively across teams.
- Ability to work independently and manage multiple priorities efficiently.