AI Developer at OnTheGoSystems
Passionate about AI and large language models like ChatGPT and Claude? Join us in creating an intelligent support system that revolutionizes customer service and boosts efficiency. You’ll spearhead the development – working with APIs, optimizing AI responses, and partnering with cross-functional teams. If you thrive on tackling complex challenges with lasting results, this role is for you.
Your Mission
We’re redefining technical support by leveraging AI to handle a substantial portion of inquiries while maintaining precision. Your role involves seamlessly blending AI with human support, teaching the system to identify which cases require human intervention. You’ll continuously improve the AI’s performance, gradually increasing its responsibilities. This isn’t just a short-term project – it’s an ongoing evolution of our support ecosystem.
Essential Qualifications
- 5+ years in software development (PHP, Node, or Python experience preferred).
- Proven track record with APIs, distributed architectures, and test automation.
- Hands-on experience with LLMs and crafting effective prompts.
- Solution-oriented approach with a focus on tangible outcomes.
- Fluent English for crafting support communications.
- Collaborative spirit for working with support and content teams.
Our Work Culture
We operate remotely with maximum focus and minimal meetings – just enough coordination to keep projects moving. You’ll participate in weekly planning sessions, daily updates, and enjoy uninterrupted time for meaningful work.
Why Join Us
- Fully remote position with location flexibility
- BAMM wellness program supporting your fitness and personal interests
- Tech budget to upgrade your workspace
- Kindle device with company Amazon access
- Respect for all national holidays in your country
- Opportunity to work with brilliant, motivated professionals worldwide
- Clear paths for professional growth and advancement
- Truly global collaboration with team members across continents
Ready to make an impact? We can’t wait to learn about you and explore what we can accomplish together at OTGS!