Remote Customer Support (Weekends) at Contra
🌎Location:Asia Only. Full-Time
Operating Hours: CST (UTC +8)
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Contra is on the lookout for a customer support professional based in the Philippines to become a part of our dynamic team. In this role, you will play a key role in delivering exceptional support to our expanding network of freelancers and companies. Your responsibilities will include various support-related tasks, with a required time commitment over the weekends from 8 am to 5 pm EST.
Your Key Responsibilities:
- Assist users by answering inquiries and resolving issues they encounter.
- Effectively oversee and execute daily operational responsibilities.
- Guarantee that all assignments are finalized promptly while upholding quality standards.
Tools You'll Utilize:
- Hubspot
- Notion
- Looker
- Retool
- Intercom
Selection Process
- Loom Video Submission
- Chat with the Recruitment Team
- Compensated Case Study and Presentation