Remote Customer Success Manager (career changers welcome, no prior experience needed, B2B cold email agency, fully remote) at Sales.co
🌎Location:Anywhere in the World. Full-Time
Join our rapidly expanding agency, where we focus on crafting and deploying impactful cold email marketing strategies for B2B enterprises.
We collaborate with startups, INC 5000 companies, and recognized agencies that have won awards.
We are in search of a meticulous and dependable Customer Success Manager to become an integral part of our team.
In this position, you will not only acquire highly sought-after skills but also gain significant insights into the operations of numerous well-established companies. You'll be engaging directly with founders, CEOs, and senior executives from diverse B2B sectors.
We value independence, allowing you to make crucial creative choices on a daily basis.
This is a full-time, well-compensated, remote opportunity that’s perfect for self-motivated individuals and those looking to change careers. Previous experience in sales or cold emailing is not necessary, as we have a unique approach to cold emailing, and we’re eager to share our method.
We collaborate with startups, INC 5000 companies, and recognized agencies that have won awards.
We are in search of a meticulous and dependable Customer Success Manager to become an integral part of our team.
In this position, you will not only acquire highly sought-after skills but also gain significant insights into the operations of numerous well-established companies. You'll be engaging directly with founders, CEOs, and senior executives from diverse B2B sectors.
We value independence, allowing you to make crucial creative choices on a daily basis.
This is a full-time, well-compensated, remote opportunity that’s perfect for self-motivated individuals and those looking to change careers. Previous experience in sales or cold emailing is not necessary, as we have a unique approach to cold emailing, and we’re eager to share our method.
Key Responsibilities
- Oversee client relationships, formulate their cold email strategies, and apply learnings on a weekly basis
- Manage client interactions through Slack and strategic calls
Qualifications
- Proactive and personable attitude
- While work hours are flexible, it is essential to have at least several hours of overlap each day with our clients, the majority of whom are based in the US.
Tools We Utilize
- We collaborate using Slack
- We manage tasks with Airtable
- We use Instantly for our email communications
- We have developed extensive automations for campaign setup, task management, reporting, lead scraping, etc., so you can focus on high-value initiatives. All routine tasks are automated.
You Will Enjoy Working With Us If
- You excel in a fully remote, asynchronous environment
- You seek autonomy and accountability in your responsibilities
- You prefer a varied workload rather than a monotonous routine
You Might Not Enjoy Working With Us If
- You prefer daily check-ins with your supervisors watching your every move
- You are uncomfortable with creativity or thinking outside the box to solve challenges
- You do not wish to contribute to shaping the organization
Application Process:
- Create a 3-minute video (camera optional; screen recordings are acceptable, tools like Loom are recommended) answering the following question:
"What specific cold email would you send to the CEO of smallfilms.com to spark a conversation about becoming a Sales.co client?" - In your answer, prioritize sharing your thought process instead of just listing qualifications or reading from an email draft.
- Draft the cold email you described in the video.
- Submit both the video link and the email draft to [email protected]
Note: Please refrain from sending a CV or text application. Our aim is to understand how you approach this task, and there are no right or wrong answers.