Notary Seminar Instructor at National Notary Association (for profit)
Applicants must reside in or near the greater Sacramento, Santa Rosa, or Bay Areas. As a Seminar Instructor, your primary role will be to conduct and teach live California seminars for new and renewing notaries, preparing them for the California Notary Exam. You will deliver high-quality training and exceptional customer service, ensuring a professional experience for all participants. This position involves traveling to various locations within the designated region and requires a flexible Monday through Saturday schedule. Ideal candidates will possess outstanding customer service skills, a comfort with public interaction, and the ability to maintain a flexible schedule with regular road travel. This role is perfect for outgoing individuals who excel at customer service and can provide clear, professional responses to attendee inquiries.
KEY RESPONSIBILITIES
KEY RESPONSIBILITIES
- Complete new hire instructor training within the designated timeframe, covering notary laws and best practices.
- Deliver a prepared seminar presentation effectively within the allotted time.
- Conduct live seminars as scheduled, aiming for an 88% or higher California Notary Exam pass rate.
- Adhere to scripted language during seminars to meet state-regulated guidelines.
- Participate in team meetings as required at NNA headquarters in Chatsworth, CA.
- Process necessary seminar paperwork for each assignment promptly.
- Deliver excellent and professional customer service to all seminar attendees.
- Promote and sell notary supplies and NNA products and services to attendees.
- Foster a positive work environment, contributing to making this the Best Job Ever for yourself and colleagues.
QUALIFICATIONS
- Must hold or be able to obtain a current California Notary Commission.
- High school diploma or equivalent required; bachelor's degree or comparable work experience preferred.
- Ability to travel to various seminar locations, reliable transportation, and proof of current vehicle insurance are mandatory. Some overnight travel may be required.
- Reliable at-home internet connection for work-related tasks.
- Experience in training, adult education, or extensive facilitation.
- Strong presentation skills, with the ability to explain complex topics simply.
- Excellent verbal and written communication abilities.
- Professional experience as a Notary is advantageous.
- High self-motivation, professional maturity, and a proven track record of independent goal achievement.
- Ability to think on your feet and address questions beyond the prepared materials.
- Resourcefulness to maintain composure and adapt in various situations.
- Superior customer service skills and meticulous attention to detail.
- Proficiency with spreadsheets, databases, and word processing in a Microsoft environment is required.
- Experience working independently, remotely, or telecommuting is a plus.
PHYSICAL DEMANDS
- Capability to drive and commute for extended periods as needed.
- Ability to stand, speak, and present for up to 8 hours daily.
- Must be able to lift, push, or pull up to 25 lbs. for equipment setup and breakdown at seminars.
ELIGIBILITY CRITERIA
- Interested candidates must submit a resume/CV for consideration.
- Must be willing to undergo a background check.
- Must have unrestricted authorization to work in the United States.
COMPENSATION
- $24.00 - $25.00 per hour
- $16.50 per hour for travel time